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Coronavirus Latest updates

​Widgety have put together a guide of the current status of cruise lines to bring together who is still operating, who has cancelled and for how long. The information on this page is curated by us with guidance from the cruise lines that we work with.

While we are doing our best to keep our information accurate, things are changing all the time. If there is any information on his page that you think is incorrect please email louanne@widgety.co.uk or call 023 8042 8000

​A-Rosa

STATUS: SUSPENDED
UNTIL: VARIES - SEE BELOW
​
Rhine & Danube cruises suspended until 31/01/2021.
Cruises on the Douro, Rhône & Seine suspended until spring 2021.
​
https://www.arosa-cruises.co.uk/current-travel-information
​
Currently, the A-ROSA Care-Team is working on a hygiene and health concept that embraces the current safety measures and distancing regulations for our guests and our crew. A-ROSA is continually monitoring the requirement of the authorities in the various countries as they are constantly being adapted.

EMAIL: hello@arosa-cruises.co.uk
PHONE: 02922672600
FACEBOOK | TWITTER

amadeus river cruises

STATUS: SUSPENDED
UNTIL: 25/03/2021

MORE INFORMATION: 
www.amadeus-rivercruises.co.uk/


Transfer booking to an alternative departure without penalty or 115% Future Cruise Credit. Refunds available on cancelled cruises only.



AMERICAN CRUISE LINES

STATUS: SUSPENDED
UNTIL: 06/03/2021

MORE INFORMATION: 
www.americancruiselines.com/about-us/covid-19-operating-protocol

The Covid-19 Operating Protocol is subject to review and change at any time. As the situation evolves, operating practices must be adapted; this includes the potential for cruise suspension. These practices do not eliminate the risk. Rather, they are designed to reduce risk and slow the spread of illness by removing known transmission sources, increasing awareness, and speeding response time.

CANCELLATION POLICY:
In view of recent events, American Cruise Lines is offering guests with new and existing bookings for cruises departing March 9, 2020 through December 31, 2020 the ability to cancel for any reason up to 24 hours prior to the start of your Cruise Package and receive Cruise Vouchers equal to 100% of Amounts Paid. If you opt for this offer, these terms replace the cancellation terms that otherwise would have applied, whether our Standard Cancellation Terms or the terms of our Cancel For Any Reason Protection Plan.​

FACEBOOK | TWITTER

APT GUIDED TOURS & RIVER CRUISES

STATUS: SUSPENDED
UNTIL: 01/04/2021

MORE INFORMATION: 
All Touring and Cruising Suspended up to and including 01/04/2021
www.aptouring.co.uk/about-us/travel-updates

CANCELLATION POLICY:
Cruise (River or Ocean) Bookings: Bookings wishing to postpone/defer their 2020 travel, can do so anytime up to 14 days prior to departure, and funds paid will be held as a future holiday credit for use in either 2020, 2021 or 2022 with a change fee of £125pp.   

EMAIL: info@aptouring.co.uk
PHONE: 0800 012 6686
FACEBOOK | TWITTER

AURORA EXPEDITIONS

STATUS: SUSPENDED
UNTIL: May 2021

MORE INFORMATION:
Antarctica 2020/21 Season Voyages: November 2020 – March 2021: We are no longer operating this season.​​
www.auroraexpeditions.com.au/coronavirus-advisory/

PHONE: 0 808 189 2005
FACEBOOK | TWITTER

AVALON WATERWAYS

STATUS: SUSPENDED
UNTIL: 04/03/2021

MORE INFORMATION: We operate our holidays in accordance with advice issued by the Foreign, Commonwealth & Development Office and closely monitor their updates in relation to our destinations.
We have made the decision to suspend operations until 4th March 2021.
www.avalonwaterways.co.uk/support/travel-updates/

CANCELLATION POLICY:
All 2021 travel bookings automatically come with our Peace of Mind Travel Plan*—free of charge. This plan gives guests the ability to move their booking to another destination, vacation, brand or simply a different 2021 or 2022 departure date in our vast travel portfolio, no questions asked. Just let us know before final payment and we’ll waive all land or cruise penalties and transfer to the new vacation.
And for as long as the COVID-19 pandemic is still affecting, travel**, all bookings for 2022 travel dates are also covered by our Peace of Mind Travel Plan, extending the ability to move travel dates through 2023.​

PHONE: 0330 058 8234
FACEBOOK | TWITTER

AIDA CRUISES

STATUS: SUSPENDED
UNTIL: VARIES BY SHIP - SEE BELOW

MORE INFORMATION: 
www.aida.de/kreuzfahrt/angebote-buchen/wichtiger-reisehinweis.40233.html#c23207
​
FACEBOOK | TWITTER

Amawaterways

STATUS: SUSPENDED
UNTIL: 15/03/2021

MORE INFORMATION: We are continuously monitoring the updates from global health authorities and local governments in the U.S. and around the world with regards to the ongoing situation. 
https://www.amawaterways.co.uk/travel-updates

CANCELLATION POLICY:
As we prepare our ships and crew for our return to the rivers in 2021, we continue to closely monitor local and international protocols regarding safe travel. Vaccinations against COVID-19 have begun in many countries, however restrictions and regulations, including re-entry to certain home countries, continue to evolve and may still change on short notice.
We will review the status of each river cruise approximately 45 days before departure and reach out to travel advisors with clients booked to re-confirm arrangements and ensure that the online pre-cruise health questionnaire reflects the most up-to-date information on travel regulations.

EMAIL (AGENTS): agencysupport@amawaterways.com
PHONE (AGENTS): 0800 520 2251

FACEBOOK | TWITTER

AMERICAN QUEEN STEAMBOAT COMPANY

STATUS: SUSPENDED
UNTIL: VARIES - SEE BELOW

MORE INFORMATION: 

The American Duchess, which sails on the Mississippi, Ohio and Tennessee rivers, will extend its suspension through March 14, 2021.
The American Countess, the latest paddlewheeler to join the AQSC fleet on the Mississippi, Ohio and Tennessee rivers, will extend its suspension through March 27, 2021.
The American Empress, which sails the Columbia and Snake rivers, will extend its suspension through April 11, 2021.
The iconic American Queen, which sails on the Mississippi, Ohio and Tennessee rivers, will extend its suspension through May 16, 2021. ​
www.americanqueensteamboatcompany.com/alerts/
​
CANCELLATION POLICY
Any reservation may move to another sail date in 2020 and their current cancellation penalty applies to the new sail date. New sail date must be of equal or greater value and guest is responsible for any increase in fare. 

FACEBOOK | TWITTER

AQUA EXPEDITIONS

STATUS: PARTIALLY SUSPENDED

MORE INFORMATION: 
Aria Amazon resumes December 18th, 2020
Aqua Mekong has resumed sailing.

Aqua Nera resumes April 3rd, 2021.

​
PHONE: +65 6270 4002 
FACEBOOK | TWITTER

AUSTRALIS

STATUS: SUSPENDED
UNTIL: 25/09/2021

MORE INFORMATION: 
Season September 2020 / April 2021 officially cancelled. Next departure will be on September 25th, 2021 from Punta Arenas (Chile) with the Ventus Australis.

f.hubspotusercontent00.net/hubfs/1822104/Temporada%20de%20viajes%2020-21-ENG.pdf

FACEBOOK | TWITTER

AZAMARA

STATUS: SUSPENDED
UNTIL: VARIES - SEE BELOW 

MORE INFORMATION: 
Azamara has taken the decision to extend the suspension of global operations for all sailings departing on or before April 30, 2021. 
Azamara Pursuit: Suspended until 09/05/2021 

​All cruises prior to these dates are cancelled.
www.azamara.co.uk/travel-advisory

CANCELLATION POLICY:
Guests will have three compensation options to choose from, which you can see here: www.azamara.co.uk/cruising-suspension

FACEBOOK | TWITTER

bahamas paradise

STATUS: SUSPENDED
UNTIL: UNKNOWN


CANCELLATION POLICY:
The company has also updated its cancelation policy for travellers with concerns; the updated “Sail with Ease Policy” is as follows and valid on any new bookings made now through the end of 2020.

FACEBOOK | TWITTER
​
​

Celebrity cruises

STATUS: SUSPENDED
UNTIL: 01/05/2021

MORE INFORMATION: 
All cruises suspended until 01/05/21.
Edge & Constellation sailings departing May - October 2021 also suspended.

 gb/travel-alert/voluntary-suspension-of-cruising

CANCELLATION POLICY:
Celebrity Cruises is extending its “Cruise with Confidence” program. For all bookings created by November 30, 2020, guests have the flexibility to cancel their cruise up to 48 hours prior to sailing and receive a full credit of the cruise fare paid for a future cruise through May 4, 2022. The cruise company will also continue to offer their “Best Price Guarantee” and “Lift and Shift.”

PHONE: 0844 493 2043
FACEBOOK | TWITTER

Coral Expeditions

STATUS: PARTIALLY SUSPENDED
UNTIL: January 2021

MORE INFORMATION: 
Coral Discoverer will soon begin her Tasmania season from January to March 2021, with Coral Adventurer resuming expeditions with a series of voyages in South Australia before making her way to the Kimberley in April 2021.
https://www.coralexpeditions.com/au/travel-update/

CANCELLATION POLICY:
In the event that you are unable to travel on the cruise originally booked due to Covid-19 related restrictions, you will be able to transfer your deposit to another future cruise.

FACEBOOK | TWITTER

CroisiEurope

STATUS: SUSPENDED
SINCE: 01/03/2021

MORE INFORMATION: 
We have postponed all of our cruises until 28th February 2021 inclusive. The safety and well-being of our passengers and of our staff remains our top priority and we take these actions to give you peace of mind.
https://www.croisieurope.co.uk/information/coronavirus-postponement-cruises


PHONE: 0208 328 1281
FACEBOOK | TWITTER

Carnival cruise line

STATUS: SUSPENDED
UNTIL: VARIES - SEE BELOW

The Centers for Disease Control and Prevention (CDC) issued a Framework for Conditional Sailing Order that introduces a phased approach for the safe and responsible resumption of passenger cruises. Carnival Cruise Line will continue to work with the CDC on an eventual return to guest cruise operations. We are evaluating the CDC’s new order that sets out the conditions under which cruising can resume, but there are a significant number of requirements that must be evaluated in the context of our plans to resume operations. We ask our guests, travel advisors and community and destination partners for their patience as we complete our review. We are committed to communicating more details as soon as possible.
​​
CANCELLATION POLICY:
Carnival are offering different cancellation options, which can be seen here: ​https://www.carnival.com/health-and-sailing-update

FACEBOOK | TWITTER

celestyal cruises

STATUS: SUSPENDED
UNTIL: 24/04/2021

MORE INFORMATION: 
Celestyal Cruises has taken the difficult but responsible decision to announce that it is to extend the suspension of its sailings until April 2021.
​www.celestyalcruises.uk/en-uk/celestyal-cruises-voluntarily-extends-suspension-of-cruise-operations-until-2021-due-to-ongoing

CANCELLATION POLICY:
Our Peace of Mind policy means that guests can take comfort in knowing that any cruise purchased between March 9 and December 31, 2020 for travel during 2020/2021 can be changed without incurring cancellation fees up to 7 days before sailing date

EMAIL: cruising@celestyal.com
PHONE: 0800-411-8038
FACEBOOK | TWITTER

Costa Cruises

STATUS: SUSPENDED

MORE INFORMATION: 
Cruises will resume on January 31,2021 with Costa Deliziosa

​www.costacruises.co.uk/cruising-soon.html

CANCELLATION POLICY:

FACEBOOK | TWITTER

Crystal cruises

STATUS: SUSPENDED
UNTIL: Yacht & River April 2021. Ocean June 2021.

MORE INFORMATION: 
www.crystalcruises.com/corona-virus-health-advisory/breaking-news

CANCELLATION POLICY:
Effective immediately and until further notice, Crystal has established a temporary cancellation policy* to provide more flexibility for our guests traveling aboard our Ocean, River, Yacht and Expedition experiences. https://www.crystalcruises.com/book-with-crystal-confidence

FACEBOOK | TWITTER

Disney Cruises

STATUS: SUSPENDED
UNTIL: 28/02/2021
​
https://disneycruise.disney.go.com/guest-services/advisory/

CANCELLATION POLICY:
Given the current situation, we are offering temporary adjustments to our cancellation policy to provide more flexibility for our Guests. These adjustments may continue to evolve as more information becomes available.

PHONE: 0800 171 2317
FACEBOOK | TWITTER

Fred. Olsen Cruise Lines (Ocean & River)

STATUS: SUSPENDED
UNTIL: VARIES - SEE BELOW

MORE INFORMATION: 
Fred. Olsen Ocean restart dates;
Borealis - 22nd May 2021
Bolette - 29th May 2021
Balmoral - 9th June 2021
Braemar - Spring 2022

Fred. Olsen River - Suspended until 2022 season

​
https://www.fredolsencruises.com/march-may-cruises

​CANCELLATION POLICY:
Any guests who book for any 2020 cruise will be able to cancel their booking and move it to any other 2020 cruise as long as we have a minimum of 2 weeks’ notice.

This guarantee is available on all ocean and river bookings.

EMAIL: guest.services@fredolsen.co.uk
​PHONE: ​08007870766
FACEBOOK | TWITTER

Hapag-lloyd

STATUS: SUSPENDED
UNTIL: 05/01/2021

MORE INFORMATION: 
Kindly note that in accordance with the German authorities, Hapag-Lloyd Cruises has agreed to only welcome guests who are resident in Germany, Austria and Switzerland at this time.

​www.hl-cruises.com/current-information-coronavirus

FACEBOOK | TWITTER

Cunard Line

STATUS: SUSPENDED
UNTIL: VARIES - SEE BELOW

MORE INFORMATION: 
Cunard has reviewed the US Centers for Disease Control (CDC) Framework for Conditional Sailing and is seeking additional clarification to fully understand the requirements. While we await further information, we have (temporarily) stopped selling all cruises 8 days and longer which call at a US port and depart between 1 January and 1 November 2021. 
​
As a result of the continuing impact of Covid-19, Cunard has further extended its pause in operations to departures up to and including 28 May 2021 for Queen Mary 2 and up to and including 4 June 2021 for Queen Elizabeth. Queen Victoria’s programme remains unaffected and she is scheduled to resume sailings on 17 May 2021.
 www.cunard.com/en-gb/contact-us/travel-health-advisories

CANCELLATION POLICY:
In these unsettling times, to give our guests reassurance and more appealing options, we have temporarily removed restrictions on our Transfer Policy. 

EMAIL: customerservices@cunard.co.uk
PHONE: 03453550300
FACEBOOK | TWITTER

Emerald Waterways

STATUS: SUSPENDED
UNTIL: 01/04/2021

MORE INFORMATION: 
The continued Government travel restrictions and international border closures have required the temporary suspension of all Scenic Group (including Scenic Luxury Cruises & Tours and Emerald Cruises) departures up to 28th February 2021 .​www.emeraldwaterways.co.uk/coronavirus-update

CANCELLATION POLICY:
To ensure your future travel plans will be protected, if you hold a: River cruise reservation departing from 1 September 2020 to 28th February 2021, Scenic Group will provide a 110% Future Travel Credit (FTC) Voucher for the amount paid.

PHONE: 08082714032
FACEBOOK | TWITTER

hebridean island cruises

STATUS: SUSPENDED
UNTIL: 01/03/2021

MORE INFORMATION
​
www.hebridean.co.uk/en/coronavirus-covid-19_56270/

EMAIL: enquiries@hebridean.co.uk
PHONE: 01756704704

holland america line

STATUS: SUSPENDED
UNTIL: 01/05/2021

MORE INFORMATION: 
All cruises suspended until 01/05/2021. Alaska departures through mid-May, Mediterranean through early June and select Canada/New England
https://www.hollandamerica.com/en_US/news/coronavirus-travel-advisory.html

CANCELLATION POLICY:
Holland America Line is temporarily changing its cancellation policy and allowing guests more flexibility to cancel their cruise or Alaska Land + Sea Journey.
www.hollandamerica.com/en_US/news/coronavirus-travel-advisory/BookWithConfidence.html

PHONE: 03443388605
FACEBOOK | TWITTER

marella cruises

STATUS: SUSPENDED
UNTIL: 01/04/2021

MORE INFORMATION: 
Marella Cruises sailings in Europe due to depart on or before 31 March 2021.

Marella Cruises sailings from Jamaica and Barbados due to depart on or before30 April 2021.​

​www.tui.co.uk/destinations/info/coronavirus

CANCELLATION POLICY:
Please note that normal terms and conditions apply for any amendments or cancellations unless the Foreign and Commonwealth Office (FCO) advise against travel to the country you are visiting or due to visit.

PHONE: 0800 072 3829 or 0203 336 1993

norwegian cruise line

STATUS: SUSPENDED
UNTIL: VARIES - SEE BELOW

MORE INFORMATION: 

We have extended our voluntary temporary suspension of ALL voyages through February 2021. We previously had suspended cruises on Norwegian Star, Norwegian Spirit, and Norwegian Dawn through March 2021; and today we will be adding Norwegian Bliss, Norwegian Breakaway, Norwegian Epic, Norwegian Gem, Norwegian Getaway, Norwegian Jade, Norwegian Jewel, Norwegian Pearl, Norwegian Sky, Norwegian Sun, and Pride of America to the list of cruises suspended through March 2021.​
www.ncl.com/uk/en/travel-alert/coronavirus

CANCELLATION POLICY:
Guests who had an active reservation on a suspended cruises in November 2020 through March 2021 will automatically receive a refund of their cruise fare in the original form of a payment for the amount paid within 25 days. 

PHONE: 0333 2412319
FACEBOOK | TWITTER

p&o cruises

STATUS: SUSPENDED
UNTIL: April 2021

MORE INFORMATION: 
All cruises have been suspended until April 2021.​
www.pocruises.com/travel-health-advisories

CANCELLATION POLICY:
All guests with bookings on a cancelled cruise will be notified and will automatically receive an enhanced 125% Future Cruise Credit or alternatively can fill in the web form for a 100% refund. The FCC will be added to your account automatically and may be used any time before December 2021 and put towards any holiday on sale at that time.https://www.pocruises.com/travel-health-advisories/flexible-cancellation-policy

FACEBOOK | TWITTER

hurtigruten

STATUS: PARTIALLY SUSPENDED
UNTIL: VARIES - SEE BELOW
​
MORE INFORMATION: 
In January, we added five ships on the route between Bergen and Kirkenes to strengthen the freight and local traffic services along the coast.
Departures with MS Nordlys and MS Nordnorge are cancelled in January and February. MS Nordlys will also cancel departures in March and April. 
​
UK classic round voyages with flight inclusive (Jet2) are cancelled for January, February and March 2021

Due to international restrictions and the global coronavirus outbreak, we have cancelled several expedition sailings. See webpage. here www.hurtigruten.co.uk/practical-information/coronavirus-update/sailings-and-cancellations/

CANCELLATION POLICY:
To give you more flexibility and confidence in these uncertain times, we will help you rebook your voyage for free, both if your sailing is cancelled and if you have booked a voyage with us before 31 December 2020. 

​PHONE: 442039939342
FACEBOOK | TWITTER

msc cruises

STATUS: PARTIALLY SUSPENDED
UNTIL: VARIES - SEE BELOW

MORE INFORMATION: We are glad that MSC Grandiosa (7-night cruise) and MSC Magnifica (10-night cruise) are at sea in the Mediterranean.
At this present time and until further notice, our two ships 2020 sailings will only welcome guests who are residents in Schengen countries (Belgium, Czech Republic, Denmark, Germany, Estonia, Greece, Spain, France, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Hungary, Malta, the Netherlands, Norway, Austria, Poland, Portugal, Slovenia, Slovakia, Finland, Sweden and Switzerland).
​www.msccruises.co.uk/coronavirus
​
PHONE: 0203948627
FACEBOOK | TWITTER

oceania cruises

STATUS: SUSPENDED
UNTIL: 01/05/2021

MORE INFORMATION: 
At Oceania Cruises, the health, safety and well-being of our guests, crew and the communities we visit have always been and remain our highest priority. Given the continued global efforts to combat the spread of the global COVID-19 coronavirus pandemic, we are extending our suspension of voyages to include all voyage departures through April 30, 2021. departures.www.oceaniacruises.com/coronavirus-statement

CANCELLATION POLICY:
Guests may cancel up to 48 hours prior to cruise departure and will receive a Future Cruise Credit equal to 100% of the cruise fare paid

PHONE: 03455051920
FACEBOOK | TWITTER

pandaw

STATUS: SUSPENDED
UNTIL: July 2021

MORE INFORMATION: 
Following the cancellation of our services in 2020 due to the covid-19 pandemic, we are scheduled to return to the waterways of Asia in the second half of 2021
Passengers will receive 125% Future Cruise Credit. Bookings need to be made within 12 months, but sailings can be booked for any year available - there are many sailings available in 2022.

www.pandaw.com/river-cruise-news/latest-news-on-the-coronavirus-situation

EMAIL: uk@pandaw.com
PHONE: 02083967320
FACEBOOK | TWITTER

paul gauguin

STATUS: SUSPENDED
UNTIL: 07/04/2021
​
MORE INFORMATION: 
Due to rising COVID-19 outbreaks around the world, we have made the difficult decision to suspend our cruise departures up to April 7th, 2021. We are eager to return to sailing when we believe that the environment will support it.
.www.pgcruises.com/travel-advisory

EMAIL: customerservice@pgcruises.com
FACEBOOK | TWITTER

princess cruises

STATUS: SUSPENDED
UNTIL: VARIES - SEE BELOW

MORE INFORMATION: 
All cruises suspended sailing through 14/05/2021
All cruises suspended longer than seven days sailing in and out of United States ports through November 1, 2021
Additionally, due to the uncertainty about when international travel restrictions might be lifted, Princess Cruises is extending its pause in operations for cruises departing in and out of Japan through June 25, 2021.www.princess.com/news/notices_and_advisories/

CANCELLATION POLICY:
https://www.princess.com/news/notices_and_advisories/notices/temporary-cancellation-policy.html

PHONE: 03443388663
FACEBOOK | TWITTER

quark expeditions

STATUS: SUSPENDED
UNTIL: 02/05/2021
​
www.quarkexpeditions.com/important-coronavirus-information

CANCELLATION POLICY:
As normal.

PHONE: 1-802-490-1937
FACEBOOK | TWITTER
​

riviera travel

STATUS: SUSPENDED
UNTIL: 01/04/2021

MORE INFORMATION: 
As we return to the great rivers of Europe, we’ll be constantly reviewing on-board policies.  We’ll always follow the standards set by leading health agencies and local authorities and continue to adapt as the situation evolves.​
www.rivieratravel.co.uk/about/useful-information/fco-travel-advice#coronavirus

C
​ANCELLATION POLICY:
We have introduced a new temporary Flexible Booking Policy to give you extra peace of mind. The policy allows you to change your cruise departure date up until 24 hours before your planned departure. 

EMAIL: info@rivieratravel.co.uk
PHONE: 01283888485
FACEBOOK | TWITTER

ponant / national geographic

STATUS: SUSPENDED
UNTIL: 08/02/2021

CANCELLATION POLICY:
We have decided to adjust our deposit and cancellation penalties to offer our partners and their clients as well as PONANT loyalists a WORRY-FREE BOOKING policy with more flexibility and greater assurance, which will go in effect immediately and remain active until further notice.

PHONE: 0808 23 43 802 
FACEBOOK | TWITTER

pullmantur

STATUS: SUSPENDED
UNTIL: NOVEMBER 2021

MORE INFORMATION: 
Given the uncertainty that the pandemic continues to generate, its outbreaks, and the legal measures adopted to alleviate this health crisis, Pullmantur Cruises is once again forced to extend the cancellation of its operation to all Departures until November 2021 (included).

​PHONE: 08000213180

regent seven seas cruises

STATUS: SUSPENDED
UNTIL: 01/05/2021

MORE INFORMATION: 
With COVID-19 continuing to impact communities and ports around the globe, we have extended our voluntary temporary suspension of voyages embarking through April 2021.
www.rssc.com/coronavirus-statement

CANCELLATION POLICY:
To ensure you feel confident about sailing with Regent, we are introducing Regent Reassurance. For all voyages embarking 10 March 2020 through January 2021 guests who have paid in full have the option to cancel up to 48 hours prior to departure and receive a 100% Future Cruise Credit (excluding air and Concierge Collection arrangements if applicable), which can be applied to any new booking made within one year of cancellation date on any Regent voyage sailing in 2020-2022.

​PHONE: 02380682280
FACEBOOK | TWITTER

royal caribbean international

STATUS: SUSPENDED
UNTIL: 01/05/2021 

MORE INFORMATION: ​
We have decided to extend the suspension of sailings for our global fleet for all sailings through 30th April 2021.

CANCELLATION POLICY:
Whether you’re already booked on a cruise, or are thinking about it, we want you to Cruise with Confidence. Whether it’s a booking that you already have or one you are making now, you’re covered. ​

PHONE: 08444934005
FACEBOOK | TWITTER

Saga

STATUS: SUSPENDED
UNTIL: VARIES - SEE BELOW

MORE INFORMATION: 
Our programme will begin with Spirit of Adventure’s inaugural voyage on 4th May and our Secrets of Corsica and Sardinia cruise aboard Spirit of Discovery will now sail on the 2nd June. All guests must be fully vaccinated against COVID‑19 at least 14 days before sailing with us.

​travel.saga.co.uk/travel-updates/coronavirus-cruise-passengers.aspx

​CANCELLATION POLICY:
No cancellation fees on 2020 cruises
All backed by Saga’s Cruise Price Promise
​
FACEBOOK | TWITTER

seabourn

STATUS: SUSPENDED
UNTIL: VARIES - SEE BELOW

MORE INFORMATION: 
Seabourn Odyssey: select voyages cancelled from January 16, 2021 – November 5, 2021. Seven-day Alaska/British Columbia and the Pacific Coast sailings have not been cancelled.
Seabourn Quest: with voyages longer than 7 days and calling on a U.S. port cancelled from July 22, 2021 – November 6, 2021.
Seabourn Ovation - Suspended until 18/04/2021
Seabourn Encore suspended until 28/05/2021

www.seabourn.com/en_US/news/pause-global-cruise-operations.html

CANCELLATION POLICY:
https://www.seabourn.com/en_US/book-with-confidence.html

PHONE: 0344 338 8615
FACEBOOK | TWITTER

silversea cruises

STATUS: SUSPENDED
UNTIL: VARIES - SEE LINK BELOW

MORE INFORMATION: 
Please see the below page for details restart dates by ship.
​www.silversea.com/information-on-itinerary-changes.html

CANCELLATION POLICY:
Silversea Cruises, together with RCL group, is providing travellers extended cancellation and rebooking options offering everyone additional time to evaluate their travel plans. https://www.silversea.com/temporary-amendment-to-cancellation-policy.html

PHONE: 0844 251 0837
FACEBOOK | TWITTER

tauck

STATUS: SUSPENDED
UNTIL: UNKNOWN

MORE INFORMATION: 
​​www.tauck.co.uk/travel-policy-update

CANCELLATION POLICY:
At present, all of Tauck's standard policies apply for our land tours and cruises.

PHONE: 0800 810 8020
FACEBOOK | TWITTER

u by uniworld

STATUS: SUSPENDED
UNTIL: 07/05/2021

MORE INFORMATION: 
​www.ubyuniworld.com/uk/travel-information

CANCELLATION POLICY:
To help alleviate the uncertainty our guests may be feeling about their upcoming cruise, we have released a temporary update to the terms of our cancellation policy for all 2021 cruises to allow our guests more time to make a decision about their travel plans.

EMAIL: enquiries@ubyuniworld.com
PHONE: 08453782795
FACEBOOK | TWITTER

Scenic

STATUS: SUSPENDED
UNTIL: VARIES - SEE BELOW
​
MORE INFORMATION: 
The continued Government travel restrictions and international border closures have required the temporary suspension of all Scenic Group (including Scenic Luxury Cruises & Tours and Emerald Cruises) departures up to 28th February 2021.
​Scenic Ocean voyages onboard Scenic Eclipse are suspended until 31/03/2021.

www.scenic.co.uk/coronavirus-update

​CANCELLATION POLICY:
All currently booked guests with a departure on or after 1 June 2020 and guests considering a booking after that date, have the option to transfer their booking to an alternate departure without penalty*, up to 30 days prior to departure. Scenic will waive all cancellation fees.
​
PHONE: 08082736069
FACEBOOK | TWITTER

seadream yacht club

​STATUS: SUSPENDED
UNTIL: 23/01/2021
​
seadream.com/covid-19/

CANCELLATION POLICY:
As normal.

PHONE: 0800 783 1373
FACEBOOK | TWITTER

star clippers

STATUS: SUSPENDED
UNTIL: April 2021

MORE INFORMATION: 
Royal Clipper saildates are cancelled until 19 April 2021
Star Clipper saildates are cancelled until 3 April 2021
Star Flyer saildates are cancelled until 16 April 2021.

Further saildates will be reviewed at a later date.
​www.starclippers.com/eu/travel-health-eu.html

CANCELLATION POLICY:
As normal.

EMAIL: sales@starclippers.co.uk 
PHONE: 0845 200 6145​

tui river cruises

STATUS: SUSPENDED
UNTIL: March 2021

MORE INFORMATION: 
www.tui.co.uk/destinations/travel-information/tui-river-cruises-coronavirus-information

CANCELLATION POLICY:
Pease note that normal terms and conditions apply for any amendments or cancellations unless the Foreign and Commonwealth Office (FCO) advise against travel to the country you are visiting or due to visit.

PHONE: 0203 636 1931

uniworld boutique river cruises

STATUS: SUSPENDED
UNTIL: 08/02/2021

MORE INFORMATION: 
We have made the decision to suspend all itineraries until 8th February 2021.
www.uniworld.com/en/already-booked/travel-information/

CANCELLATION POLICY:
Guests can change or suspend their cruise up to 60 days prior to their departure date for Europe and Exotic programs, without penalty and rebook on any future cruise through 2022 OR choose to receive a Future Travel Certificate equal to the amount of funds received by Uniworld at the time of cancellation. The Future Travel Certificate can be used towards any 2021 or 2022 departure and is combinable with all Uniworld public promotions in effect at the time of redemption. Future Travel Certificates are non-refundable and may not be redeemed for cash. Certificates are transferable upon written request by the original recipient. Airfares booked through Uniworld are subject to airline cancellation fees. Guests also have the option to rebook with one of our Travel Corporation sister brands for 2021 or 2022.
Revised cancellation policy as of 8 January 2021. This supersedes all previous cancellation policies and is subject to change.​
EMAIL: Reservations@Uniworld.com
PHONE: 1-800-733-7820
FACEBOOK | TWITTER
​

viking ocean & river cruises

STATUS: SUSPENDED
UNTIL: 01/04/2021
​
MORE INFORMATION: 
Suspended until 01/04/2021, plus select further sailings

CANCELLATION POLICY:
The Risk-Free Guarantee allows guests to change their cruise date up until 24 hours before their planned departure—and Viking will waive any fees. https://www.vikingcruises.co.uk/oceans/risk-free-guarantee.html

PHONE: 0800 298 97 00
FACEBOOK | TWITTER

windstar cruises

STATUS: SUSPENDED
UNTIL: 2021

MORE INFORMATION: 
Suspended until;
Wind Spirit – March 25, 2021 – Tahiti
Star Breeze – March 27, 2021 – Caribbean
Star Legend – April 7, 2021 – Mediterranean
Wind Star – April 13, 2021 – Mediterranean
Wind Surf – April 24, 2021 – Mediterranean
Star Pride – July 6, 2021 – Northern Europe
​www.windstarcruises.com/travel-health-advisory/

CANCELLATION POLICY:
Windstar’s interim Travel Assurance Booking Policy is effective immediately and automatically applies to new and existing cruises departing through December 31, 2021.
 
Travelers who cancel a cruise booking up to 15 days prior to departure will receive a 100% Future Cruise Credit to be used on another Windstar departure within one year of the issue date of the credit. The offer is good for cruise fare only. https://www.windstarcruises.com/travel-assurance-booking-policy/

EMAIL: info@windstarcruises.com
FACEBOOK | TWITTER

virgin voyages

STATUS: SUSPENDED
UNTIL: 09/05/2021

MORE INFORMATION: 
As we look toward 2021, we’re all beginning to see a very bright light at the end of the tunnel. And with that, we’re thrilled to be making plans for Scarlet Lady to set sail on May 9th, 2021, and Valiant Lady on November 14th, 2021.

www.virginvoyages.com/Web-Marketing/ahoy/stories/inaugural-season-update.html

CANCELLATION POLICY:
As normal.

PHONE: 02030034919
FACEBOOK | TWITTER
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